Answer: Like building products, careers require experiments to see what works. I learned through trial & error that I'm better at building & scaling companies than I am at starting them from scratch.
I'm taking the summer off to do lots of backpacking, biking, and reading. Here's some summer reading for you, including my best Medium essays, along wi…
Here are five answers that outline how to build a product vision, test its viability, then over-communicate your short-term rolling, four-quarter roadm…
From the launch of streaming to an "I feel lucky" button, this essay details Netflix’s journey to enable a highly personalized experience that connects…
An inside look at Netflix's twenty-year journey to help connect members with movies they'll love. This is Part 1, from Netflix's launch in 1998 to 2006.
1) How can you develop your product organization into an "idea factory?" 2) How should product managers respond to "hiccups?" 3) What should you do if …
Short answer: NPS is a helpful proxy metric for my talks & essays. But at both Netflix & Chegg, I focused on four sources of data: existing data, quali…
Short answer: Identify your high-level engagement metric, form hypotheses about how you will improve it, then identify a proxy metric for each of these…
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