Gibson Biddle's "Ask Gib" Product Newsletter

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Ask Gib: "How did you find your job at Netflix?"
How I found my job as VP of Product at Netflix after a two-year sabbatical: 1. Figure out what you seek. 2. Make the job come to you, and 3. Be…
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"Ask Gib": What systems are most effective for giving feedback to employees?
Try Netflix's 5 A's for giving & receiving feedback: 1. Aim to assist 2. (Make) Actionable 3. Appreciate 4. Accept or discard feedback 5. Adapt (to…
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"Ask Gib": How should Netflix's product strategy change, given its recent earnings chaos?
Short answer: Netflix will pursue three tactics to re-accelerate growth: a new ad-based $5/month plan, paid account sharing, and the ability to transfer…
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What do you think about project-based roadmaps versus outcome-based (metric-based) roadmaps?
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Ask Gib: "What specifics in a daily routine separate a good Product Manager from a great Product Manager?"
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What's your focus during your first 90 days as Head of Product?
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"Ask Gib": What systems are most effective for giving feedback to employees?
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"Ask Gib": How should Netflix's product strategy change, given its recent earnings chaos?
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Ask Gib: "What specifics in a daily routine separate a good Product Manager from a great Product Manager?"
Short answer: Begin your day with intent, minimize meetings, spend time with customers, manage your own career, balance time between doing/thinking…
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Gib: Given you have been out of Netflix for a while, could you humor us and create a new Netflix vision based on where they are now? (Their…
Short answer: The GLEE model for crafting a product vision is never done. As a product leader you always need to answer, "What's next?" For Netflix…
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How do YOU differentiate between good and great product leaders?
Short answer: Beyond product & leadership skills, Great product leaders = Courage to advocate & execute novel product strategies + Rare blend of…
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"Ask Gib": What's your favorite interview question?
Answer: "Give me an example of how you combined Strategy, an Idea, and Leadership to deliver a significant Result." (I call this the Results = Strategy…
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"Ask Gib" question: "What's your deepest insight about teamwork?"
Short answer: Teamwork is about knowing & playing your position to deliver results. What it's not: getting along with others or building consensus…
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Do your product strategy frameworks work for startups?
Short answer: Yes, but with early-stage startups, stay focused on delight early -- you can build hard-to-copy advantage and margin later.
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Can you provide insight into how you work with product discovery?
Short answer: I learned to do research blending four sources of data-- existing data, qualitative, surveys & AB test results to develop consumer insight…
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Gibson Biddle's "Ask Gib" Product Newsletter
I answer questions about product, management, strategy, leadership, culture & careers. (It's free, and I'm the former VP/CPO of Netflix/Chegg.)
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