1) How can you develop your product organization into an "idea factory?" 2) How should product managers respond to "hiccups?" 3) What should you do if you're wrong about the product strategy?
Would you apply the strategy/science/culture framework differently at the 0-to-1 stage, vs at a later, more established stage? Anything come to mind immediately?
At early 0 to 1 strategy is largely about finding something that delights w/ less focus on hard to copy and margin. Consumer science relies much more on intuition and I don’t think convos about culture need to start until 15-20 peeps are in the building.
To carry question 3 a bit further: given that a product strategy is wrong +/- 50% of the time, how can you ensure you're at a company where that sort of failure is permissible, expected, and, ideally, welcomed in these high-stakes decisions?
That brings things back to the culture that helps define the skills and behaviors that give shape to the environment for risk-taking, intellectual curiosity, courage, candor, etc. Start with strategy (a plan), use consumer science to determine what works/doesn't, and, over time, the culture becomes the storehouse for knowledge/judgement in making great decisions about people, product and the business. Over time, you do become better guessers.
Would you apply the strategy/science/culture framework differently at the 0-to-1 stage, vs at a later, more established stage? Anything come to mind immediately?
At early 0 to 1 strategy is largely about finding something that delights w/ less focus on hard to copy and margin. Consumer science relies much more on intuition and I don’t think convos about culture need to start until 15-20 peeps are in the building.
To carry question 3 a bit further: given that a product strategy is wrong +/- 50% of the time, how can you ensure you're at a company where that sort of failure is permissible, expected, and, ideally, welcomed in these high-stakes decisions?
That brings things back to the culture that helps define the skills and behaviors that give shape to the environment for risk-taking, intellectual curiosity, courage, candor, etc. Start with strategy (a plan), use consumer science to determine what works/doesn't, and, over time, the culture becomes the storehouse for knowledge/judgement in making great decisions about people, product and the business. Over time, you do become better guessers.