From the launch of streaming to an "I feel lucky" button, this essay details Netflix’s journey to enable a highly personalized experience that connects its members with movies they'll love.
An inside look at Netflix's twenty-year journey to help connect members with movies they'll love. This is Part 1, from Netflix's launch in 1998 to 2006.
Gibson Biddle
1) How can you develop your product organization into an "idea factory?" 2) How should product managers respond to "hiccups?" 3) What should you do if …
Gibson Biddle
Short answer: NPS is a helpful proxy metric for my talks & essays. But at both Netflix & Chegg, I focused on four sources of data: existing data, quali…
Gibson Biddle
Short answer: Identify your high-level engagement metric, form hypotheses about how you will improve it, then identify a proxy metric for each of these…
Gibson Biddle
Short answer: Focus on strategy, building out the product team, and accelerating the pace of product development to ensure faster learning.
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Short answer: Both require you articulate product strategies (problems to be solved), metrics (lead indicators), then guess which projects will move yo…
Gibson Biddle
How did you decide whether you were a starter, builder or super-scaler? How do you decide which company you want to join? Do you ever consider trading …
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